First meeting & briefing
The parties are informed about the process, their rights and the neutral role of the mediator.
SERVICE · SAMOS
Banking Mediation
Resolving disputes fairly and efficiently, emphasizing mutual agreement.
As an accredited banking mediator, I facilitate the resolution of banking and commercial disputes out of court. The process is faster, cheaper and confidential — with mutual consent instead of lengthy court battles.
- Accredited mediator — Ministry of Justice Reg. No. 3530, IMI
- Faster and cheaper process than court
- Full confidentiality and neutrality
- Enforceable settlement agreement upon successful outcome
WHO IT'S FOR
Is this you?
Individuals in dispute with a bank
Consumer or mortgage loans, credit cards and disputed charges — out-of-court resolution with neutral facilitation.
Guarantors
If you signed as a guarantor and seek release or restructuring of your liability, mediation offers an agreed solution.
Businesses in commercial disputes
Disputes with suppliers, customers, or partners — fast resolution avoiding the cost and delay of court proceedings.
Partners with disagreements
Disputes over management, account settlement or distribution of responsibilities — mediation preserves the business relationship.
Borrowers in dispute with funds / servicers
When the debt has been transferred to a fund or servicer, mediation leads to a realistic agreement without a court battle.
THE PROCESS
Step by step, by your side
Each phase has a purpose and timeline. You always know where you stand.
Dispute assessment
Analysis of the factual circumstances and legal points of the case, to identify the room for agreement.
Mediation sessions
Separate and joint meetings of the parties — the mediator facilitates dialogue without imposing a solution.
Solution formation
Exploring alternatives and recording the agreement that serves the interests of both parties.
Enforceable settlement agreement
Drafting and filing the agreement, which becomes enforceable — equivalent to a court judgment.
WHAT YOU NEED
Documents & codes
Phase 1 — First contact
- VAT number (AFM)
- Contact details
- Brief description of the dispute
Phase 2 — Sessions
- Mediation agreement
- Documents related to the dispute (contracts, correspondence, reports)
TRANSPARENT PRICING
Clear cost, no surprises
Mediation cost
Agreed by the parties and usually shared equally — cheaper and faster than going to court.
Full confidentiality
Everything discussed in the sessions remains confidential and cannot be used in court.
FAQ
Questions & answers
Related articles & guides
Mandatory initial mediation session: what it means in practice
Law 4640/2019 introduced the mandatory initial session before trial in certain dispute categories. What it involves, how long it takes, and when the minutes become an enforceable title.
· 6 min read
Banking mediation: when it pays off and how to prepare
What banking mediation is, how it differs from litigation, who pays, and what you should have ready before entering the room.
· 7 min read
FIRST STEP
Let's discuss your case
The first consultation is free of commitment. We're here to help you find the way forward.